Frequently Asked Questions

Below is a list of many of the most frequently asked questions (FAQ) about the Texas State Aquarium:

General Questions

  • What are your hours of operation?
  • What are your admission prices?

    Daily Admission Prices

    Members: Free
    Adult (13 & Up): $36.95
    Senior (65 & Up): $34.95
    Military or Student: $34.95
    Child (3-12): $25.95
    Child 2 and under: Free
    Parking: $5

    *Admission to the Whataburger 4D Theater and other presentations are included in your admission ticket. Ticket allows for reentry on same day.

    Prices are subject to change.

  • Is parking available?

    We do offer parking at several locations near the Aquarium for $5 per vehicle. Handicapped parking and access to the building are available for those with special needs.

  • Can I rent out the Aquarium for a special event?

    Absolutely! Whatever the occasion, the Texas State Aquarium is the perfect venue for special events of all kinds: weddings and wedding receptions, company picnics, corporate presentations, reunions, birthday celebrations, intimate dinners, and much more! Click here for more information.

  • When are your daily presentations?

    The Aquarium has several daily presentations for your enjoyment, featuring otters, dolphins, and much more!

  • Can I rent a stroller or wheelchair?

    Yes. A limited number of strollers are available to rent at for $5 (single-capacity) or $7 (double-capacity.) A limited number of wheelchairs are also available for rent at no charge. All rentals are available on a first-come, first-serve basis.

  • How long will it take to visit the Aquarium?

    While each individual stay at the Aquarium differs, the average length of stay is about 4 hours.

  • Can I bring a sack lunch?

    Visit the Aquarium’s Pepsi Shoreline Grill for plenty of delicious foods, including sandwiches and salads, pretzels, pizza, hot dogs, icy treats and much more! The Aquarium does not allow food to be brought inside the building; however there is available lawn seating around the premises for those who would like to enjoy a sack lunch outside the building.

  • Can I bring my pet?

    Unfortunately, no. For the safety of our animals, we do not allow outside animals to be brought into our facility. Service animals are permitted on the property.

  • Can I touch or interact with any of the animals at the Aquarium?

    The Aquarium has several exhibits that allow visitors to interact with some of our animals. At our Living Shores touch pools, visitors can pick up creatures like hermit crabs, sea urchins, and lightning whelks.

    Visitors can also discover “creatures of cartilage” at Stingray Lagoon and Caribbean Journey and get a hands-on interaction with sharks in, Saving Sharks!

  • What type of educational programs do you have?

    Did you know that the Aquarium educates over 60,000 children annually? As part of our mission, the Aquarium provides educational programs that are both entertaining and enriching and support the Texas Essential Knowledge and Skills (TEKS) test. We offer self-guided tours, guided tours, gallery programs, behind-the-scenes tours, camp-ins, outreach programs, and much more. For more information on making a reservation for any of these programs, please email reserve@txstateaq.org.

  • How can I become a volunteer at the Aquarium?

    The Aquarium is always looking for volunteers to help us tell our wonderful story about the animals and habitats. Becoming a volunteer of the Aquarium allows you to meet new people from all over the world and become part of our family at the Aquarium. Click here to learn more!

  • When did the Aquarium open?

    The Texas State Aquarium opened July 6, 1990.

  • How does the Aquarium operate?

    The Texas State Aquarium Association is a not-for-profit, educational institution. Operational funds are generated through admission fees, gift shop sales, facility rentals, memberships, educational programs, philanthropic contributions, and corporate sponsorships.

  • Privacy

    Thank you for visiting the Texas State Aquarium’s (TSA) website. TSA is dedicated and committed to protecting your privacy. TSA’s Privacy Policy explains how we protect your privacy and helps you understand our privacy practices. Information may not be reproduced from this website without permission.

    Texas State Aquarium Privacy Policy

    Texasstateaquarium.org has created this page, which details how we gather and disseminate information, in an effort to demonstrate our strong commitment to online privacy. Please contact TSA if you have any questions about our privacy policy.

    Use of Internet Protocol Address (IP)

    We use Internet protocol (IP) addresses for several reasons: to help diagnose problems with our server, to administer our website and to help identify you and your shopping cart.

    Use of Order Information

    When you place an order or purchase tickets, Texasstateaquarium.org requests information such as contact information and your credit card number. The contact information you provide is used to send you orders, company information and promotional material from TSA.

    Use of Online Survey Information

    To participate in our online surveys, you will be required to supply contact and demographic information. We might use this information to contact you as necessary. However, you may opt out of or opt in to our mailings at any time. (See Opt Out/Opt In, below.) Demographic and profile data is also collected at our site and used to personalize future visits by displaying the content we feel would most interest you.

    Security

    Texasstateaquarium.org features security measures. Software and uses digital certificates when registering for events or purchasing. This allows protection against loss, misuse or alteration of information placed under our control. 

    Opt Out/Opt In

    To opt out of our mailing list you can send an email to the appropriate department and you will be removed from a mailing list. Links to unsubscribe and manage your email preferences are also available on some emails sent by TSA.

    Disclaimer

    This site contains links to other sites. Texasstateaquarium.org is not responsible for the content or privacy practices of these sites.

Membership Questions

  • Are memberships available?

    Yes! As a Member of the Texas State Aquarium, you will receive a personalized Membership card and a list of benefits, including free admission for one year.

  • How do I add the membership card to my smart phone?

    An email will be sent to the email address on file within a few days of purchase.  Access the email from your smartphone and click the “Download” button, then click “Add to Wallet” and “Add.” The card will automatically go to your iPhone’s Apple Wallet. Android users need to download Wallet Passes from Google Play. It can be accessed in Wallet at any time.

  • I’d prefer not to use this digital membership card, what should I do?

    Physical member cards are available still when you purchase a membership.  Digital cards are available for your convenience and to attempt to reduce plastic consumption

  • My name is spelled wrong/membership level is incorrect.

    Please contact the Membership Office at 361-881-1340 to correct your information.

  • How do I see the membership restrictions and other names listed?

    Click on the “i“ in the lower right-hand corner for Android users or the “…” in the upper right-hand corner for iPhone users.  Membership policies are listed below and additional named members.

  • My family member is on this membership account also, how can she/he receive the card?

    Navigate to the back of the card (click the small “i” or “…” on the front) and use the “Share Pass” button to send the card to your secondary member.

  • I downloaded my card but I can’t find it.

    If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there–it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.

  • What is a subscription membership?

    Subscription membership break the cost of a membership into monthly payments.  Available only online, subscription members will pay a small enrollment fee and then switch to monthly payments.  All subscription members will be charged on the first of the month.

  • How can I opt out of the subscription?

    When you purchase a subscription membership online, you have to sign terms and conditions that state you will pay monthly for 11 consecutive months.  At 12 months, you can decide to opt out of the program.  Your card will be continually charged until you opt out of the program.

  • When will I be charged?

    All subscription members will be charged on the 1st of each month automatically.

  • What happens if I miss a payment?

    If you miss a payment, you will be contacted. You will have 9 days before your membership will be suspended.  When your membership is suspended, you will be unable to use your membership until payment is made.

  • Can I buy a subscription membership over the phone?

    Subscription memberships are only available online at this time.

  • What is automatic renewal?

    Automatic renewal will renew your membership every year in the month that you purchase for the current renewal rate. This option is only available online. You will receive notification prior to the automatic payment.  If you selected automatic renewals and wish to opt out, please call the Membership Office at 361-881-1340.